Terms of Service

Last Updated: 8. prosince 2025

Welcome to CURLO. These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

1. About CURLO

CURLO is a B2B merchandise catalog website operated under the laws of the Czech Republic. We provide custom branded products and promotional merchandise for businesses, including restaurants, offices, retail stores, healthcare facilities, educational institutions, and event organizers.

2. Acceptance of Terms

By accessing our website at [your-domain.com] or using our Services, you:

• Acknowledge that you have read and understood these Terms
• Agree to comply with these Terms and all applicable laws and regulations
• Confirm that you are at least 18 years old or have parental consent
• Represent that you have the authority to enter into these Terms on behalf of your business

3. Services Description

3.1 Product Catalog

Our website provides a catalog of custom branded merchandise, including but not limited to:

• Apparel (t-shirts, hats, aprons)
• Drinkware (mugs, water bottles, glassware)
• Office supplies (pens, notebooks, mouse pads)
• Bags (tote bags, backpacks)
• Accessories (keychains, lanyards)

3.2 Quote-Based System

CURLO operates as a catalog and quote request platform. We do not process direct purchases or payments through the website. Instead:

• You browse our product catalog
• You submit a quote request through our contact form
• We review your requirements and provide a custom quote
• Formal orders and payments are handled separately via invoice or agreed payment terms

3.3 No Direct Sales

This website is for informational and inquiry purposes only. No binding contracts are formed through the website. All sales are subject to separate written agreements.

4. User Responsibilities

4.1 Accurate Information

When submitting quote requests or contacting us, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Not impersonate any person or entity
• Not provide false or misleading information

4.2 Prohibited Uses

You agree NOT to use our Services to:

• Violate any applicable laws, regulations, or third-party rights
• Submit spam, fraudulent requests, or malicious content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the website's functionality or servers
• Use automated tools (bots, scrapers) without our written permission
• Copy, reproduce, or distribute our content without authorization
• Engage in any activity that could harm our business reputation

4.3 Admin Access

If you are granted admin access to our platform:

• Keep your login credentials confidential and secure
• Do not share your account with others
• Notify us immediately if you suspect unauthorized access
• Use admin features only for legitimate business purposes

5. Intellectual Property Rights

5.1 Our Content

All content on our website, including but not limited to:

• Text, graphics, logos, images, photographs
• Product descriptions and specifications
• Software, code, and functionality
• Design, layout, and visual appearance
• Trademarks, service marks, and trade names

...is owned or licensed by CURLO and protected by copyright, trademark, and other intellectual property laws of the Czech Republic, European Union, and international treaties.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use the website for personal or business informational purposes
• View and download product information for internal use

You may NOT reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without our prior written consent.

5.3 Customer Content

When you submit logos, designs, or branding materials for custom products:

• You retain ownership of your intellectual property
• You grant us a license to use your materials solely to fulfill your order
• You represent that you have the right to use and authorize us to use these materials
• You agree to indemnify us against any claims related to your materials

6. Product Information and Pricing

6.1 Information Accuracy

We strive to provide accurate product information and images. However:

• Product descriptions, images, and specifications are subject to change
• Colors may vary slightly due to display settings
• We do not guarantee that all products are available at all times
• Errors or inaccuracies may occur and will be corrected when discovered

6.2 Pricing

Prices displayed on the website are:

• Indicative starting prices only (not binding quotes)
• In Czech Koruna (CZK) unless otherwise specified
• Subject to change without notice
• May vary based on quantity, customization, and delivery requirements
• Exclusive of VAT (DPH) unless stated otherwise

Final pricing will be provided in your custom quote.

7. Quote Requests and Orders

7.1 Quote Process

1. You submit a quote request through our contact form
2. We review your requirements and respond within 2-5 business days
3. We provide a detailed quote including pricing, specifications, and timeline
4. The quote is valid for 30 days unless otherwise stated
5. You accept the quote and we proceed with a formal agreement

7.2 No Obligation

Submitting a quote request does not create any obligation for either party. We reserve the right to decline any quote request for any reason.

7.3 Minimum Orders

Most products have minimum order quantities. These will be specified in your quote.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to our data practices as described in the Privacy Policy and acknowledge your rights under GDPR, including:

• Right to access your personal data
• Right to rectification and erasure
• Right to data portability
• Right to object to processing

9. Disclaimers and Limitation of Liability

9.1 "As Is" Basis

Our website and Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability or fitness for a particular purpose
• Accuracy, reliability, or completeness of content
• Uninterrupted or error-free operation
• Freedom from viruses or harmful components

9.2 Limitation of Liability

To the fullest extent permitted by Czech and EU law, CURLO shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use or inability to use our Services
• Unauthorized access to or alteration of your data
• Third-party content or actions

Our total liability for any claim arising from these Terms or your use of our Services shall not exceed the amount paid by you (if any) for the Services in the 12 months prior to the claim.

9.3 Exceptions

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded or limited under applicable law.

10. Indemnification

You agree to indemnify, defend, and hold harmless CURLO, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms
• Your violation of any law or regulation
• Your violation of any third-party rights, including intellectual property rights
• Content you submit or transmit through our Services
• Your use or misuse of our Services

11. Third-Party Links and Services

Our website may contain links to third-party websites or services (e.g., Google Fonts, image hosting). We do not control, endorse, or assume responsibility for:

• The content, privacy policies, or practices of third-party sites
• Any damage or loss caused by your use of third-party services

We encourage you to review the terms and privacy policies of any third-party sites you visit.

12. Termination

12.1 Our Right to Terminate

We reserve the right to suspend or terminate your access to our Services at any time, without notice or liability, for any reason, including if:

• You breach these Terms
• You engage in fraudulent or illegal activity
• We discontinue or modify our Services
• Required by law or regulatory authority

12.2 Effect of Termination

Upon termination, your right to use our Services will immediately cease. Provisions that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) shall remain in effect.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Czech Republic and the European Union, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of the Czech Republic.

13.3 Informal Resolution

Before initiating formal legal proceedings, we encourage you to contact us at legal@curlo.com to seek an informal resolution of any disputes.

13.4 EU Consumer Rights

If you are a consumer in the European Union, you may also use the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post a notice on our website homepage
• For material changes, notify you via email (if we have your email address)

Your continued use of our Services after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using our Services.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and CURLO regarding your use of our Services.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign or transfer these Terms at any time without restriction.

15.5 Language

These Terms are provided in English. In the event of any conflict between translations, the English version shall prevail.

16. Contact Information

If you have any questions, concerns, or feedback about these Terms, please contact us: